Course curriculum

  • 1
    Getting started
    • So, why do I need to know about the Australian Consumer Law?
    • Legal jargon, explained.
    • Consumer Protections
  • 2
    Good and services of poor quality
    • Legal rights
    • Options
    • Helping your clients
  • 3
    Misleading or deceptive conduct
    • Legal rights
    • Options
    • Helping your clients
  • 4
    Unconscionable conduct
    • Legal rights
    • Options
    • Helping your clients
  • 5
    Unsolicited sales
    • Legal rights
    • Options
    • Helping your clients
  • 6
    Unfair contract terms
    • Legal rights
    • Options
    • Helping your clients
  • 7
    Debt collector harrassment
    • Legal rights
    • Options
    • Helping your clients
  • 8
    Case Study
    • John's Story
  • 9
    Miscellaneous
    • Reviewing John's Story
    • Future changes to the law
    • Call us!