Course curriculum

  • 1
    Getting started
    • What is the credit law?
    • What to expect in this e-Learning
    • So, why do I need to know about credit law?
  • 2
    When does the credit law apply?
    • Watch the video
    • Read the Toolkit
  • 3
    Key protections in the credit law
    • Watch the video
    • Responsible Lending
    • Unjust Transactions
    • Financial Hardship
    • Payday Lending
    • Consumer Leases
  • 4
    External Dispute Resolution
    • The Australian Financial Complaints Authority
  • 5
    Case Studies and Resources
    • Case Study 1: Sandu
    • Case Study 2: Johnny
    • Case Study 3: Jane
    • Useful Resources