Applied Insurance Law - Climate Disasters This training will provide you with an understanding of; • The Insurance Law Landscape • Legislation – key provisions • Making an insurance claim • Cash settlements • Delays • Flood Exclusions plus much more! Enroll for free
1 Introduction Acknowledgment of country Disclaimer Faciliator Introduction Session Overview 2 Getting started: Insurance Law What type of insurance does your client have The general insurance landscape Legislation - Key provisions Quiz 3 Claims Making a claim The onus of proof Cash settlements Delays - Relevant code provisions Flood exclusions Other issues at claim time Expert evidence Quiz 4 Complaints and disputes Dispute resolution (internal and external) AFCA Complaints - Hints and tips Example structure for AFCA Complaint Quiz 5 Case study Review Sharon's story Questions about the case study 6 Resources Resources
